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Q: What is ViGO™?
A: ViGO™ is a portable unit with a USB interface for easy connection to a PC or laptop that runs on VCON vPoint software. It is a non-invasive personal videoconferencing appliance for both desktop and laptop configurations.
Q: Why ViGO™?
A: As Video over IP is gaining momentum and corporations are beginning to install hundreds of endpoints on their Intranets, VCON has introduced a non-invasive product that will reduce the costs associated with desktop videoconferencing, while simplifying installation and maintenance.
A: ViGO™ is not IRQ or VGA-board related and therefore installation is immediate and can be done by any user.
A: Many of our customers have requested a higher performance desktop solution. ViGO™ features superior audio and video quality with respect to our current desktop products.
Q: Does the ViGO™ software, vPoint have any unique characteristics?
A: Yes. When ViGO™is attached to a PC or laptop with vPoint running, it will perform all of the video and audio processing in the ViGO™hardware, except the video decoding, and will use the ViGO™ camera (either the standard camera or the PTZ camera) as the video input. It will use the ViGO™ Speaker Tower, multimedia speakers or headset as the audio input (whichever the user has connected). This mode is desirable for optimal quality, especially with PCs slower than 2.0 GHz. When a USB camera is attached to a PC with vPoint running, it will give the user full videoconferencing capability and will use the PC for the video and audio processing. When there is no camera attached to a PC with vPoint running, it will put the user into Viewer+ mode. In this mode the local user sees the remote side's video and hears their audio. But the remote side only hears the local user's audio. So, it gives 2-way audio and 1-way video.
Q: What operating system(s) does ViGO™ support?
A: The ViGO™ will be supported in both Windows 98, ME, 2000 and XP environments because these are the operating systems that have native USB support.
Q: Where does ViGO™ fit into the VCON product family?
A: ViGO™ is VCON's third IP-only videoconferencing product, but differs from the other IP-only products (Escort and Falcon IPTM) in that it is the only product that can be connected to a laptop and the only desktop product that is external to the PC. It is equipped with the same PacketAssistTM features that are common to all of VCON's products and supports Interactive Multicast enabling participation in interactive streaming sessions with other VCON endpoints.
Q: Will ViGO™ replace any current VCON products?
A: On the contrary, ViGO™ is complementary to VCON's other products. ViGO™ is targeted at markets where performance, ease of use and ease of maintenance are top priority. ViGO™ is an addition to the Escort and not a replacement. Escort will still be our product of choice where Windows NT is the operating system and where users would like an internal solution.
Q: How will ViGO™ change the way the market perceives desktop videoconferencing?
A: Thanks to ViGO™'s USB interface, you no longer need to crack open your PC and insert a videconferencing card. Thus, ease of installation has been dramatically enhanced, as has ease of maintenance and service. In addition, ViGO™ is portable, so users can take it with them into the field and connect via any Internet connection when they wish to participate in a videoconference.
Q: My desktop/laptop has a single USB port that would be occupied by ViGO™.
How can I use other USB devices and ViGO™at the same time?
A: ViGO™ has an integrated USB hub for the attachment of other USB devices.
Q: Can I use a different camera for ViGO™?
A: Yes, ViGO™ has an alternate composite video input.
Q: Can I use a variety of audio input devices
(microphone, speakerphone, headset, etc.)?
A: Yes, ViGO™ has three audio input device options:
1) the microphone located in the Philips camera,
2) an optional headset and
3) a composite audio input, i.e. VCR.
Q: Will there be any type of carrying case that will be included or optional with ViGO™?
A: Yes, ViGO™ comes standard with a padded nylon carrying case, compartmentalized for traveling. Because we know that it is important to be able to travel light, VCON designed the carrying case, with all parts of the unit in it, to weigh less than 4 lbs.
Q: What data rates are supported with ViGO™?
A: ViGO™ data rates have minimum PC specifications that must be met in order to achieve the maximum data rate of 1.5Mbps over IP. Please refer to the table below for details.
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Processor
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Data Rate
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ViGO™Mode
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PII 366Mhz
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Up to 512Kbps at 30fps
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ViGO™Mode
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PII 500Mhz
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Up to 1Mbps at 30fps
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ViGO™Mode
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PIII 800Mhz+
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Up to 1.5Mbps at 30fps
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Software Client Mode
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PIII 1Ghz
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Up to 1.5Mbps
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Viewer+ Mode
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PII 600Mhz
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Up to 1.5Mbps (receive only video)
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